All reservations payment terms are 50% deposit and card on file. The balance is due 24 hours before the event. The deposit holds the vehicle and price for you. Unpaid quotes have a price guarantee of 30 days. By booking with our company, you authorize us to keep your payment card on file during the term of the booking. ALL DEPOSITS ARE NON-REFUNDABLE. All vehicles have a minimum of 72-hour cancellation policy after which the entire sum is due.

Our fares include all taxes, milage. stops, admin fees, tolls, gas etc. Everything is included except the optional gratuity. Gratuity can be added to the trip at your discretion whereas we will process it and pay it to the driver. Drivers will accept direct gratuity via cash, card or if available various payment apps

$300 cleaning due to sickness 

$25 per broken/missing glassware

$250 (minimum) for damaged CD/DVD/Radio Unit/TV or any other electronic device 

$25 missing AUX cable

$50 cleaning due to excessive food mess at our discretion

$300 (minimum) for rips or tear to upholstery/leather

$150 for ripping tint off windows

$100 cleaning fee for any kind of smoking 

Any damages incurred by the client or guests will be the responsibility of the client booking and paying for the vehicle. Any additional charges for downtime will be added and you authorize us to charge the card used to book the vehicle to recover those costs

Our vehicles are adult beverage-friendly 

We strictly enforce governmental regulations regarding the use of drugs and alcohol Zero tolerance policy involving the consumption of alcohol under the legal drinking age of 21

Use of illegal drugs will also result in immediate termination of services with no refund.

We will do everything to contact the client if something is left in the vehicle. It will be at the client’s expense to pick up or pay shipping to retrieve the item(s). If the item(s) are not retrieved within 30 days the item(s) may be deposed.

No food of any kind is allowed in our vehicles without prior authorization. Drinks should be in screw-top bottles, pop open cans, or cups with lids.

Prices quoted include only the trip type booked, including hourly reservations and one-way and round-trip transfers. Prices do not include additional charges for changes in the scope of Services that result in additional mileage, reservation hours, or wait times. If the ride is extended past the agreed-upon end time, the customer will pay the hourly prorated amount. The operator provides a complimentary wait time of 15 minutes after your trip time has started. A per-minute wait time fee will begin after your driver arrives at your location and the agreed-upon pick-up time has passed. Generally, we will charge in 15-minute increments for extra time. 

Customer authorizes Operator to bill any of these above referenced to the credit card on file and customer agrees to pay all such charges. We will notify you in writing or via phone of any such additional charges as soon as practicable. You hereby explicitly agree that all communication in relation to amounts owed will be made by electronic mail or by phone, as provided to Operator and/or Operator Payments by you. Such communication may be made by Operator or by anyone on their behalf, including but not limited to a third-party collection agent.

Any behavior deemed to be threatening or dangerous to the safety of the driver or company property, as well as a danger to anyone in the vehicle, will result in the run being canceled immediately with no refund.

We will only drop off and pick up at safe locations. If we deem a location unsafe, we may have to pick up down the street or in the area closest to the pickup that is safe. The same applies to drop-offs. This is a very rare occurrence, but it can happen. Our customers' safety and the safety of our vehicles and drivers are the most important things to us. 

We will not allow more people in our vehicles than they were designed or prescribed for in the vehicle. No one will be allowed to sit on the floor, everyone must be in a seat,

There is absolutely no smoking of any kind in any of our vehicles